Terms of Service
Last updated: 11 November 2026
These Terms govern your use of Pet IQ (“the service”), operated by 1000845699 Ontario Inc., an Ontario, Canada corporation (“we”, “us”). By using the service you agree to them; if you don’t agree, please don’t use the service.
1. What Pet IQ is — and isn’t
Pet IQ is a for-fun cognition and personality experience for cats and dogs. The “IQ”, archetypes, and scores are playful, owner-perception profiles for entertainment and enrichment — not a veterinary or behavioural-medical service, diagnosis, treatment, or a measure of your pet’s actual intelligence or health.
Our content is inspired by published frameworks (canine-cognition research and the Feline Five); we are not affiliated with or endorsed by them. If your pet shows a sudden behaviour change or a possible medical sign, please consult a veterinarian or certified behaviourist.
2. Who can use it
You must be at least 18 (or the age of majority where you live) to use the service. It isn’t directed to children.
3. Your pet & your account
The free test stores your pet’s details and answers so we can show you a result. Creating an account (by email or Google sign-in) lets you reopen your profile on any device.
Each account keeps one pet profile: the most recent test you take. Results are derived deterministically from your saved answers, so the same answers always give the same result. If you paid for Pet IQ before it became free, your profile is fixed and can’t be re-taken.
4. Cost
Pet IQ is free: the test, your pet’s type and IQ, the full report and Genius HQ. We don’t charge for them and we don’t ask for a card.
We may add optional paid extras in the future, such as printed keepsakes. If we do, the price and what you get will be shown clearly before any payment, and nothing is charged without your explicit action.
Nothing here waives your local consumer-law rights — for example Ontario’s Consumer Protection Act, US state consumer-protection laws, the Australian Consumer Law, or New Zealand’s Consumer Guarantees Act.
5. Earlier purchases and subscriptions
Before Pet IQ became free, the full report was sold as a one-time purchase and, earlier still, as an auto-renewing subscription. If you paid, thank you: you keep full access to everything. Subscriptions that were active won’t renew, so you won’t be charged again. We keep receipts and payment records as the law requires.
6. Acceptable use & pet welfare
Every activity is designed to be gentle. Never drop, startle, restrain, or stress a pet to complete a task. Use the service only for lawful purposes, and don’t misuse, copy, scrape, or resell it.
7. Content & intellectual property
The service, its archetypes, illustrations, copy, and Genius Cards belong to 1000845699 Ontario Inc. or our licensors. You keep ownership of any pet photo you upload; by uploading it you grant us a limited licence to process and display it to provide the service to you.
8. Disclaimers & liability
The service is provided “as is” and “as available”, without warranties of any kind. Results are for entertainment and enrichment and aren’t guarantees of any outcome.
To the maximum extent permitted by law, 1000845699 Ontario Inc. won’t be liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have under mandatory consumer law.
9. Changes & governing law
We may update these Terms; we’ll post the new version here with an updated date and, for material changes, give reasonable notice.
These Terms are governed by the laws of the Province of Ontario, Canada, except where your local consumer law gives you stronger rights.
10. Contact
Questions about these Terms? Email support@mypetsiq.com.